The insurance answering service
that books the job, not a message.
Quote shoppers call four agencies in ten minutes. Being second is being nowhere.
The call that costs you money
“Quote request, shopping renewal” · 20:12 Tuesday
$1.4K
Average annual premium
10 min
Shopper window
First
Agency to answer
Illustrative planning figures for this trade, not measured EchoCody customer results.
01On the call
What Cody does.
Move 01
Captures coverage type, current carrier and renewal date
Move 02
Qualifies against your appetite before booking
Move 03
Books the quote call and logs it to the CRM
The opener
“Cody, an AI assistant with the agency. I can line up a quote call. Which coverage are you looking to price out?”
AI disclosure stated in the first sentence
02Governance
Every call lands on a finite end state.
The wedge is not voice quality. It is a conversation that declares its boundaries and can be audited afterward.
- Booked on the calendar with a confirmation text
- Escalated to a named human with the reason stated
- Captured as a lead with one owner and one next action
- Closed as out of scope, said plainly, no invented promise
Inbound only. EchoCody does not place outbound sales calls. Missed caller text back runs only with consent and honors STOP immediately.
03What it costs
$897 per month. Deployment quoted on the fit call.
Published rate, month to month.
1,000 voice minutes included, one insurance playbook, CRM writeback and calendar booking. The full ladder is on the pricing page.
04Questions
Insurance answering service FAQ
- How does the insurance answering service handle after hours calls?
- The same way it handles a call at noon. Cody answers on the first ring, works the approved question set, books against your live calendar and writes the record to your CRM with one owner and one next action. Real emergencies escalate to whoever is on call.
- Does it replace my front desk?
- No. It covers the calls your people cannot reach: overlapping lines, nights, weekends and surge days. Your team works a clean board instead of a voicemail queue.
- What does the caller hear first?
- Every call opens with the disclosure "Cody, an AI assistant with" your brand. It is stated up front on every deployment and it is not conditional.
- Does EchoCody place outbound calls?
- No. EchoCody is inbound only. It answers calls placed to your number and can text back a missed caller with consent. It never dials a prospect on your behalf.
- What happens when the calendar or CRM write fails?
- The agent never invents a confirmation. It states plainly that it cannot complete the booking, captures callback details and routes to a named human.